The fastest customer service out there yet. Straight to the customer's smartphone or tablet.
With RemoteXpert the customer gets help right to the smartphone or tablet. Simply scan the RemoteXpert Code* or enter the service number* and one will be connected instantly with the appropriate expert.
In the app, the customer shows the expert the crux of the matter on the video screen and receives the solution as instant feedback on the display of his device. Customer service couldn't be faster, easier and more convenient.
All service calls are documented and can be revisited later. This way all valuable tips and information are permanently retained.
RemoteXpert offers smart customer service* and saves valuable time, nerves and money.
*Functions only in conjunction with the product of a manufacturer that has a RemoteXpert code or service number.
No RemoteXpert code or service number found on the product? Please ask the manufacturer.