Send your message out! Picturing a dent, recording a clank, messaging a customer... All can easily be done from a single mobile application - an SDS app that is!
It’s the easiest thing to do! SDS can even do it for you! Text your customers right from the system or the SDS Mobile app installed on any smartphone.
- Less intrusive than a phone call
- Texting can be sent through a PC or mobile device - either way, it remains in the SDS System for future reference
- Search for a customer via SDSMobile
- Audible and visual notifications
- Join in or continue a colleague’s conversation
- Text sent includes dealership and advisor name - customer will know who is texting
- Auto notifications can be sent out by the system via SMS such as reminding a customer about an appointment at service in the morning or letting them know their vehicle is ready at service, etc.
- Templates can be created for regular day-to-day communications
- Conversation history stored and archived as long as you want
File upload feature - attach to SDS
- Pictures, videos, PDF, any file type!
- Tag them to a specific RO, invoice, stock #...
- Easily search and access info, display and share with employees and customers