The Red Cross is the only civilian organization authorized to serve as the emergency communications link to service members with their families back home. Hero Care enables families to easily set up and submit an emergency request should circumstances at home require it - 24 hours a day, 365 a year, no matter where in the world service members are stationed.
The app also guides users through the various services offered by the Red Cross to assist families before, during and after deployments, as well as containing a variety of other critical information:VA facilities locations, benefits information, mental health/substance abuse and job resources.
- Free and available in English and Spanish
- Military members can use the app to easily complete and submit their Family Identification Card making the processing of any family member’s emergency request quicker
- Military family members can initiate an emergency request at the touch of a button with the required information securely stored in the app
- Learn of the extensive and non-emergency array of services the Red Cross provides to the members of the military, veterans and their families, including: Financial assistance, Reconnection Workshops, Pre-Deployment preparedness, etc.
- Learn about the various benefits offered by Veteran’s Affairs for service members, veterans and their families, along with contact phone numbers and web addresses
- Get help applying your military skills to a civilian job via Vets 2 Careers, substance abuse or mental health treatment via SAMHSA, and other local resources and opportunities via Unite US
- Easily locate Red Cross shelters and offices in your community as well as a variety of VA facilities, including hospitals and benefit centers.
- Families can capture a moment and share with military members using a variety of themed frames; service members can let all their friends and family back home know when its their service anniversary