You can access on-demand information and real-time services, including:
• Shore Excursion Previews and Bookings
• Restaurant Information with Menus and Bookings
• Account Review
• General Information, such as Onboard Services, Spa Services, Shopping and Casinos At Sea
• Daily Activities
• CruiseNext Information
• Messenger/Phone Features with Other Guests during your cruise* (Nominal One-Time Fee During Cruise).
• Phone Calling with Family and Friends Back Home* (Nominal Per Minute Fee During Cruise).
Three Stages: Countdown…Connected…Registered
Norwegian iConcierge works exclusively on board. Once you download the app, input your cruise date and a countdown timer begins. That’s how you know you're in business. Be sure to enable push notifications when you download the app if you’re interested in using the phone and messenger feature.
Once you are on board, access the Norwegian iConcierge app for step-by-step instructions on how to connect. The Norwegian iConcierge features will activate after you board the vessel and connect and register your device.**
Norwegian iConcierge never sleeps, and with so many ways to play on Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Pride of America, Norwegian Star, Norwegian Sun,Norwegian Jade, Norwegian Escape & Norwegian Gem you may not either.
See you on board!
*The Phone calling features are available on iPhone only. However, the Messenger feature is available on both iPhone and iPad.
**There is no charge to connect to the ship’s WiFi network to use Norwegian iConcierge services. Separate WiFi Internet access is available at a nominal charge.
To reach guests who are sailing onboard Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Pride of America, Norwegian Star, Norwegian Sun, Norwegian Jade, Norwegian Escape & Norwegian Gem using the Norwegian iConcierge Phone Feature, please call: 1-877-308-5605 (Toll-Free, US Only) or 305-400-4629 (Local or Outside US), select the ship the guest is sailing on, and dial their stateroom number or their direct extension…