80% of callers will NOT leave a message and will dial a competitor instead.
70% of callers value customer service above price when deciding who to work with. OfficeEarth’s core purpose is to create a rich customer service experience, ensuring your callers are happy to be your clients both now and for years to come.
Outstanding Customer service wins new business
Our friendly, professional virtual receptionists deliver outstanding customer service on every call—building loyalty and trust with the people that matter most, your customers. Convert your customers into your advocates and watch your business soar.
Work on your business, instead of in your business
Every business has inherent repetitive tasks and questions that need to be dealt with. These are time-consuming and take your focus away from what is truly important. With our unique knowledge base, our amazing staff will keep your callers informed and satisfied, saving you valuable time.
Save money, pay only for what you use
With OfficeEarth, you only pay for what you use. No lock-in contracts, no minimum commitments. No more excuses for being the business success that you know you can be.
We are not a one-size-fits-all service. To be a premier 24/7 telephone answering service, we allow unlimited outcomes for different call types. We know that your business gets different calls and different types of calls need to achieve different results.
Some client calls are best handled by a short message which will result in someone from your team contacting them later. Other types call for prompt attention and need transferring to the nominated staff member.
We provide you with the flexibility to choose the greeting and script your clients hear from the receptionists and the information provided to callers. Your receptionists now have the knowledge about your business and our proprietary rule focused service propels our 24/7 telephone answering services to the next level.
We are ready to be an extension of your team.