You are also linked to a dedicated call centre that handle alerts and stay in contact with you and your family.You will pre-programme information into the links. When you download the application, the following options will appear on the screen:
Manage account – contains all your personal information needed to help you if or when in distress.
Response members – contains unlimited contact details of family and friends you want to receive the alert/Insurance details – contains information about your medical aid and short-term insurance if applicable.
Home security system – standard information on your home insurance and roadside assistance suppliers if applicable.
Backup and restore – the application can make a back-up of all your contacts on your phone. You need to choose this option. When phone is stolen or lost, the contact details will automatically be updated on the new device.
The alert can be activated by:
Click on the Rapid Response application on your phone and click on “Send Alert”
Rapid Response applications are easy to use, easy to install and will ensure peace of mind.
Call Agency Button can be used to contact ER24 call centre direct to report a accident or request a ambulance