Ivanti Service Manager 1.3.0

This application allows you to access Ivanti Service Manger on your iPads and iPhones, giving you remote access to the application. This application is to support a variety of iPads and iPhones.

Ivanti Service Manager is a powerful, Cloud and Premise Service Management solution that transforms service and support teams, help desks and service desks from tactical service providers to strategic business enablers. Built on industry best practices, Ivanti Service Manager provides integration and development capabilities to connect to other tools for end-to-end process automation while enabling customers to quickly create new user interfaces, business rules, dashboards or add new functionality designed to meet their needs.

Ivanti Service Manager enables analysts to manage their incidents, tasks and work queue from their mobile device. They can contact their customers via phone or email with a tap and update the relevant record with details of the interaction. Easy search and filter capabilities enables them to gain quick access to key information. Applicable for Cloud and On-Premise customers.

Features:
• Service Workspace
• Service Catalog
• Knowledge Base
• FAQ
• My Items
• Alert
• Announcement
• Search

Requirements:
Active Ivanti Service Manger Account
The new functionality added in this release requires version 2020.1 or later.